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About Us

Pinnacle Employee Services®is a veteran-owned business. Pinnacle’s goal is to provide comprehensive and effective HR, payroll, and benefits services to small and medium-sized businesses. We work with all industries that employ 1-1,000 employees.


Michael Allen, Sr. HR Advisor

Michael is the Sr. Advisor of Pinnacle Employee Services. With over 20 years of HR Management experience, his expertise ranges from developing HR departments from ground zero to developing HR policies, training, and succession planning. Since 2005 Michael has trained and educated business owners on how to reduce their HR risks while improving company growth.

With his love of HR and education, Michael Allen decided to start HR Allen Consulting Services in 2005 (now Pinnacle Employee Services®) to offer cost-effective HR and Payroll Outsourcing services to small and medium-sized businesses.

Michael understands that HR is overlooked as a department that contributes to the growth of the organization. Mr. Allen educates business owners and executives on the importance of human resources and how to use HR as a profitable department in the organization. Michael graduated from the University of Phoenix with a B.S. in Business Management.

Jannene Litchfield, MBA, SPHR

Jannene has over 20 years of experience in human resources and management. She has worked as a human resources and management consultant since 2001. In addition to consulting, she also teaches human resources, training, leadership, and management classes for California State University, Sacramento, and the University of Phoenix.

Before consulting, she was the Vice President of Human Resources for Schools Financial Credit Union, Director of Human Resources for Verizon Wireless, and Human Resources Manager for MCI Communications. She earned her bachelor’s Degree in Business Administration from Texas Tech University and her Master’s Degree in Business Administration from National University.

In addition, she received her Senior Professional in Human Resources (SPHR) certification. Jannene has been a member of the Sacramento Area Human Resources Association (SAHRA) since 1991, has served on the Board of Directors, and has also been a member of the Society for Human Resource Management since 1993. In 2008 she was selected as a recipient of the prestigious Cambridge Who’s Who of Business Professionals.

Ruth Bradley, CCP, CEP, SPHR

Her experience has focused on the integration of newly acquired businesses from a compensation perspective, executive compensation, sales compensation, market-competitive job evaluation and pricing, compliance, and utilization of technology for compensation administration.

She worked most recently for Orbitz Worldwide as Director of Compensation. While at Orbitz Ruth was responsible for global compensation programs for over 1,400 employees in 22 countries. Ruth has worked as a compensation professional for Travelport, Galileo International, Convergent Communications, Time Warner Cable, and The Scripps Research Institute.

Ruth is a Certified Compensation Professional (CCP), Certified Equity Professional (CEP), and Certified Senior Professional in Human Resources (SPHR). She has been a speaker for graduate programs at Loyola University in Chicago and the 2009 Global Equity Organization annual conference in Paris. She received her Bachelor’s Degree from Montana State University.

Jackie Long, CCP, PHR

Jackie has been providing HR expertise for over 15 years. Her prior experience has been providing compensation strategies, performance management, benefits planning, and management to a Fortune 500 company.

She specializes in legal compliance, audits, compensation strategies, and corporate restructuring. She is a Certified Compensation Professional (CCP) and Certified Professional Human Resources (PHR). Jackie earned her B.A. in Psychology from San Jose State University.

Lacey Jackson, SPHR

Lacey is a Certified Senior Professional in Human Resources (SPHR) from HRCI. She received her B.S. in Business Education from the University of Illinois.

Lacey has a lot of experience in all HR Management functions as well as experience working with private sector agencies including educational agencies. Lacey specializes in compensation and benefits strategies, policy development, and executive coaching.

Greg Parker, SPHR

Over twenty-five years of compensation, benefits, and human resources information systems management experience. Greg has also established a series of first-class compensation programs.

His expertise is in general compensation plan design and administration, sales incentive compensation, stock options, and executive compensation. Applying proven compensation principles and techniques in job analysis, description writing, range design, and position leveling.

Dafna Gauthier, MS

Dafna has over 20 years of experience in organizational development, Diversity, and teaching management theories and practices in today’s organizations. She is also a subject matter expert in the area of diversity and inclusion regarding work-related issues, building relationships, train-the-trainer on facilitating workshops, creating vision and mission statements, and change management.

Dafna is a certified Executive Coach, Train-the-Trainer, True Colors Facilitator, and author of New Kid on the Block.
Dafna has developed and designed over ten diversity training materials for the California Peace Officer Standards & Training (POST) and the Arizona POST in the areas of diversity, prejudice, discrimination, cultural competencies, cultural awareness, hate crimes, profiling, and stereotypes.

She received her B.A. in Criminal Justice from California State University and her M.A. from the University of Phoenix.

Mike Lowery, CCP

Mike has been providing compensation and benefits services for over 23 years. His prior experience has been analyzing compensation programs, sales incentives, bonuses, and commissions.

He has administered and developed company programs for Fortune 1000 companies. He is a Certified Compensation Professional (CCP). Mike earned his B.S. in Management from Eastern Illinois University.

Matt Lackey

Matt is an experienced Employment Law, Labor Relations, and Human Resources professional with vast Operations Management consultation experience. His experiences represent a professional profile of key functional and strategic contributions having worked within the private and public sectors partnering with both domestic and international existing and start-up organizations.

Matt has provided counsel specific to business resolutions and communications influencing both operations and human capital.

He developed competencies toward the management of employee and employer tasks and provided executive teams information intended for proactively addressing employment law and employment law programs trending in compliance with local country, federal, and state regulations relevant to Title VII requirements.

Ray Great, MBA, SPHR

Ray is an HR consultant known for his wit and wisdom. Customers everywhere appreciate his humorous style and useful techniques, as he combines research and theory with real-life experiences.

While attending Penn St. Ray received his MBA in HR. Ray Great is one of our Sr. HR consultants known for his wit and wisdom. His presentations on Labor Law compliance have generated a desire for learning for over 15 years.

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